Policies

Read about our Policies. This page contains the Polices of the Town Council. It includes the Council's Standing Orders, Financial Regulations and other policies such as Staffing Policies.

Allotment Rules and Regulations

Town Councils are required to provide rules and regulations for any Allotments that they own and manage.

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Andover Town Council Business Plan

This is the Business Plan adopted by the Town Council.

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Anti Fraud and Corruption Policy

Under Corporate Governance the Town Council is required to have and adhere to an Anti Fraud and Corruption Policy. Click on the tab to view the document.

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Capability Policy

Under Corporate Governance the Town Council is required to have and adhere to a Capability Policy. Click on the tab to view the policy.

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Complaints Procedure & Policy

Complaint procedures are an important part of nearly every commercial or public service organisation. This is because through dealing with and responding to complaints or instances of poor performance or delivery of service an organisation sees its faults and has the opportunity to address and improve them.

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Data Protection Policy

In order to carry out its duties, Andover Town Council has to collect and use information about the people with whom it works; members of the public; current, past and prospective employees; customers; suppliers and others.

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Disciplinary Policy

Under Corporate Governance the Town Council is required to have and adhere to a Disciplinary Policy. Click on the tab to view the policy.

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Employee/Councillor Protocol

The Town Council Employee/Councillor Protocol is to give guidance to Staff and Members on behaviour and conduct.

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Equality Policy

The aim of this policy is to communicate the commitment of Andover Town Council, its Members and Officer(s) to meeting the Public Sector Equality Duty, which came into force on 5 April 2011.

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Financial Regulations

Financial Regulations govern the way the Town Council runs its financial business.

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Financial Reserves Policy

Andover Town Council is required to maintain adequate financial reserves to meet the needs of the organisation. The purpose of this policy is to set out how the Council will determine and review the level of reserves.

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Flexible Working Policy

There are many types of flexible working. It can describe a place of work, for example, home-working, or a type of contract, such as a temporary contract. Other common variations include: part-time working, flexitime, job sharing and shift working.

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Freedom of Information Policy

All organisations that hold public data are required to have a Freedom of Information Policy. Click on the tab to view the policy.

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Grievance Procedure

There may be a time when a problem arises that concerns an employee and he/she feels it is a matter that Andover Town Council should help to resolve.

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Health and Safety Policy

This policy sets out the Town Council’s commitment to the health, safety and wellbeing of those working for it and anyone else who interacts with the services that the Town Council provides.

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Maternity Leave and Pay Policy

Andover Town Council is committed to ensuring that all pregnant employees take the leave and pay that they are entitled to. This policy sets out the Town Councils commitment and duties as well as the rights of the employee.

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Office and Customer Policy

Andover Town Council is committed to providing excellent customer care. This Policy outlines the Town Council's commitment.

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Out of Hours Policy for Response to Allotment Issues

This policy outlines the procedure for the Town Councils response to any out of hours issues for allotments. Click on the tab to view the policy.

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Pay Policy

Andover Town Council's Pay Policy outlines equal pay guidelines and the Town Council's commitment to fair pay.

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Pension Policy

The Town Council will make retirement provision for eligible staff which will be contributions to a pension scheme to comply with the Workplace Pension Scheme.

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Planning Policy

This Policy outlines how the Town Council will make observations on Planning Applications submitted to the Planning Authority, Test Valley Borough Council. Click on tab to view the policy.

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Privacy & Cookie Policy

This privacy policy sets out how Andover Town Council uses and protects any information that you give Andover Town Council when you use this website.

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Safeguarding policy

Andover Town Council delivers services which can bring employees, Members and volunteers into contact with children or vulnerable adults.

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Sickness and Absence Management Policy

Andover Town Council (ATC) aims to secure the attendance of all its employees throughout the working week in order to maintain high levels of customer care, service provision, safety and security.

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Standing Orders

The Standing Orders of the Town Council are the rules which the Town Council has to follow.

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